Thursday, August 13, 2009

Wilson Backcountry Sports

Wilson Backcountry Sports is a small bike and ski shop located in Wilson at the base of Teton Pass. They are definitely my favorite shop in the area. They don't keep a lot of product on hand, but they know how to take care of their customers.

Last week, I stopped in to buy stiffer springs for my front shock and rear suspension. Not only did they give me a fork spring they had sitting around, but they even installed it for me on the spot free of charge. I had an order put in for my rear spring and it arrived within a week.

After work today I went to pick up the new parts. I left my bike to have it installed along with a new tube for my rear wheel. They don't charge an arm and leg for labor like the shops in town. I got a call within about twenty minutes to tell me everything was ready. That's customer service.

Plans for tonight: Riding the pass.

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